TOUCHSTONE MSP 's functionality supports real-time product life-cycle
management. The system can be quickly tailored to directly support your
fulfillment, delivery and product service requirements through its Work
Order Management module. Integrated job support allows you to directly
manage either in-house or out-sourced activities that directly support
the delivery, installation and/or servicing of your products and services.
TOUCHSTONE MSP provides support for both full scale and pilot
programs. For large and complex programs, the system functions are easily
customized to meet your program / product delivery and support requirements.
Work Management functions include:
Tracking key milestones, job related activities and required equipment.
Issuing work orders to in-house staff or out-sourced contractors to
fulfill sales delivery or service commitments.
Assigns and schedules jobs to available or qualified contractors, installers,
and inspectors by type of work required and availability.
Randomly select jobs for 3rd party inspection including generation,
assignment and scheduling of inspection work orders.
Manages
inventory based on services scheduled, completed or products sold. Manages
multiple suppliers pricing by area, availability, economics, or efficiency.
The system also prepares shipping schedules to support your sales fulfillment
processes.
Manages the costs associated with outsourced contractors by area, availability,
economics, and work performed.
